I\’m not going to tell you why I am thanking Sylvia, a customer service representative at Hasbro, Inc. for her efforts on our behalf, because I don\’t want her besieged with requests to do the same from a bunch of other people.
But leave it suffice to say that she was very pleasant, very professional, and very accommodating – moreso than I would have expected, given why I called.
Hasbro is lucky to have her.
